Ordering & Shipping
How long will standard orders take?
Regular shipping times for domestic orders are based on processing time plus shipping time. Standard delivery orders will be processed within 1-2 business days, and will arrive 3 to 5 business days from the date they were shipped. Expedited Shipping is also available.
Shipping Time Exceptions: Please note
Some of our items are shipped directly from the manufacturer which we believe is a more environmentally friendly approach. We do our best to work with suppliers that adhere to our own shipping policies and in many cases you will receive your item faster than our shipping policy dictates. Please be aware however that we cannot guarantee shipping times for dropshipped items and it make take longer for you to receive your product. Items that are shipped direct from the manufacturer are noted on the product pages.
Please note: For purposes of calculating total ship time, the date of purchase will be the following day for any orders received after 10 a.m. PT / 1 p.m. ET. These delivery times do not apply to shipments to Alaska or Hawaii.
How much does shipping cost?
Shipping costs are based on your total purchase amount. To determine the shipping cost for your order, please see the following chart:
Package Weight......................SHIPPING CHARGE
Up to 1 pound...............................$3.99
3.01 pounds and up.....................$9.99
What if I only get part of my order?
In order to provide you with the speediest service possible, items ordered together may not necessarily ship together and this will not affect your shipping charges. All of the products you purchase through us will either be shipped directly from the manufacturer or from the fulfillment centers that we utilize at Amazon.com. We utilize Amazon.com's expert fulfillment centers to store our inventory and then pick, pack and ship the items to you. This allows us to focus on the store and giving you the customer service you deserve. You will be notified by e-mail or phone if there are any delays in shipping.
Do you ship to Alaska and Hawaii?
Yes, we are able to ship the majority of items to these two states. However, there are some bulky furniture items that cannot be shipped safely to customers in Alaska and Hawaii. In those cases, we will alert you directly and we reserve the right to cancel those items in your order. You will not be charged for any item that does not ship to you.
Do you ship outside the United States?
At this time, no but we are always looking at shipping partners that will allow our international customers to purchase our products.
Can you ship to a P.O. Box or APO/FPO address?
Yes we can but the estimated shipping times no longer apply. Please provide a valid postal address during checkout if you would like to receive the items within 3-5 business days for standard shipping.
Do you offer assembly services for larger items like furniture?
No we do not.