Jason posted an update 10 months, 3 weeks ago
You company and business are very important aspects of your life so they need to be treated with proper respect and appreciation. I am sure that you have a lot of customers and associates which need to be in touch with you at every time, for that you can create a special line, just like a call center. An answering machine can come in handy from time to time but what do you do when you don’t have any space for the messages and no new ones come? Well, that can be tricky and you can lose many big opportunities.
And in the end an answering machine does not have a mind of it’s own and the customers will be able to only record their complain without knowing if it will be processed. That can be very disturbing because many such complains never get answered. Another thing that might bother people a lot would be the fact that customers will have to go through many holding lines before their call is answered.
Another bonus to these Call answering services is that is you have to take many business trips and office breaks or appointments outside the office, there will be no one left in charge and your business might go down. Every customer needs you to be available and they need to get the message across, or else you will lose them as customers and that will affect your business.
People need to hear a name at the other end and the machine cannot do that. That will help the image of the company and you can stay on the surface for a long time. I know that answering machines are a lot cheaper but in the end they are not as effective as a real person. If they wanted to talk to a piece of equipment they would send you an invoice over the internet and they will be done. Just as Skype, these answering machines are meant to keep the customer in touch with the business. If you have any other option feel free to use it just make sure you do not offend the customers in a way that would harm your business.